Privacy

Privacy
As an internet based business it is necessary for us to collect certain personal information from customers such as names, addresses, phone numbers, email addresses, credit card details, and product related interests. This information is used to help provide you with the best service and information. We guarantee that we will not disclose a customer's information to any third party unless you specifically ask us to do so in writing. If you wish you may view information we have about you and request any information be deleted or amended. If you have any queries regarding our privacy policy or wish to request access to your personal information, please contact us.


Mailing Lists And Spam
We do not send spam or unsolicited email. Our email lists are sent only to those who wish to hear from us about events or about certain books when they become available. If you believe you are receiving or have received unsolicited email from us, please contact us immediately. If you want to be removed from any of our email lists you may do so online, by email, fax or phone. If choosing to unsubscribe by email or fax please address your correspondence as "remove" and indicate the lists you wish to unsubscribe from. Your name will then be removed, usually within 24 hours, and you will cease to receive our email lists.

We hate spam (who doesn't?) and we are for ever deleting the spam about getting bigger or lasting longer or winning money or some such thing. Drives us all crazy. So we expect to send emails only when an ordered book arrives or bulk emails about events and special books that are available. You should receive, on average, one email a month from us unless you have ordered books or want some particular information. DOWN WITH SPAM.


Security
For your protection we meet the highest standards in security when we acquire, record, transmit and use any personal information. We offer a secure ordering facility on this web site, and all order information is transmitted securely using 128-bit encryption and cannot be read in transit. All personal information provided by you is stored in a secure, password protected, electronic database. We use a range of electronic and physical security processes to protect the confidentiality and security of our customers' personal information.